What is your TAT?

Our current TAT is 14–21 business days. This does NOT include weekends or holidays.

𖣯 For most orders, TAT begins the next business day after your order is placed.
𖣯 If your order contains apparel, TAT will begin the Friday of (or the Friday following) your order date.
→ You can add the $15 rush fee listing to your order if you’d like your apparel TAT to begin right away instead.

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★ WHY THE TAT DIFFERS FOR APPAREL

Our TAT might feel a little longer than other shops — here’s why:

I’m a military spouse, and my family is currently stationed overseas in Guam through 2027. Living here comes with its own challenges, and as of June 2025, my blank apparel supplier stopped shipping directly to me.

To keep apparel in the shop, one of my amazing reps has stepped up to help! I now ship blanks to her in the states, and she forwards them to me here in Guam once a week. To make it easier on both of us, we do this in one bulk shipment every Friday — which is why apparel orders don’t begin processing until that day.

Return Policy

All items are inspected for quality before packaging. If there is a problem with your order once received, please reach out to us directly via our Contact Us tab, Fb Page, or email (bandzdesigns22@gmail.com) within 24 hours of receiving your shipment, regarding any issues or concerns. If you provide photo evidence for proof of said issues to me, I will gladly give you your choice between another package being sent out or a shop credit refund. Since I offer custom items, I do not offer cash refunds unless the error was of my own mistake (sizing, wrong item, etc.)

* The heat press can leave press lines which go away with first wash. If you notice any other defects BEFORE washing or wearing please contact us within 24 hours of shipment being received.

B&Z WILL COVER SHIPPING COSTS AND HAS THE RIGHT TO ASK FOR DAMAGED OR ERRORED PRODUCT TO BE DELIVERED TO US BEFORE REFUND IS INITIATED. 

Can I track my order?

Your tracking information is uploaded directly to your email once your order has been processed and/or shipped. If you did not receive it, please reach out to us directly.

How are your items made?

All shirts are pressed with an industrial heat press and are made in two ways. One - using sublimation ink. Sublimation becomes one with the shirt. So if you rub your hand over it you can't feel it.

Two - For darker colored shirts I make them using vinyl or DTF transfers (Direct To Film) since the ink from sublimation would be very faded on the darker colors. These process’ are a material that adheres to the top of the fabric. They can be felt and may shine in the light.

*Please keep that in mind when choosing your color of tee.

Item Care

When orders are shipped, each item comes with a care card that provides all washing and care instructions for a long lasting product.

Materials of shirts

All of our apparel are a poly/cotton blend.